Commportal Administrator Guides

Tutorals on accessing administrator functions through Commportal

Record Auto Attendant (AA) Audio Recordings as an ADMINISTRATOR
To Record or Upload Audio Files for your Auto Attendant (Basic): you need ADMINISTRATOR  Login Credentials of the Department or Business Group you are wi...
Wed, Jun 6, 2018 at 6:20 AM
Auto Attendant (AA) Hours Schedule
If your Auto Attendant (AA) has two different menu options- Business Hours and Non-Business Hours, A Schedule is set.  If your business hours change, you ma...
Mon, May 14, 2018 at 12:50 PM
ICM (Incoming Call Manager) Weekly Schedule and Rule Assignments
ICM (Incoming Call Manager) is a powerful tool available to CloudNet Group Customers.  An ICM is commonly used to handle time-of-day call routing for a Main...
Wed, Jun 20, 2018 at 7:26 AM